Human Resources Services

We offer solutions designed to develop skills, improve performance and help organizations achieve their goals.

Leadership and Keynote Presentation Training

Virtual and face-to-face workshops that reinforce leadership and presentation skills through practical experiences with immediate application.

  • Basic leadership skills for Managers.
  • Emotional intelligence at work.
  • Leading in VUCA Times: The New Skills Kit for Leaders.
  • Difficult Conversations.
  • Executive Presentation Skills.
  • Managing across different generations.
  • Influencing without authority.
  • Time management and decision making.
  • Working and managing remotely.
  • Project management for non-PMs.

Our services are flexible and can be tailored to meet the specific needs of your team.

In-Service Training - Facilitation and Instructional Design

We design immersive experiences that highlight the importance of exceptional service in hospitality, equipping teams with advanced tools to reach new standards.

Facilitation (Delivery):

  • Basic Service Skills
  • Lifestyle and Luxury Service
  • Pre-opening and pre-season training
  • Service inspections and Mistery Guest
  • Departmental Training of Trainers

Instructional design:

  • On-Boarding (Induction) Programs
  • Daily Service Information Packs
  • Brand and Pull-through specific training
  • Operations Training Resource Framework
  • Stand-alone Operations Guides

Want a customized consultation?

We work together to design solutions tailored to your needs.

Teambuilding and team interventions

We offer interventions designed to optimize team dynamics, essential in modern, distributed environments.

These are some of the team building interventions that we can adapt to your team:

  • Assimilation of a new team or new leader.
  • Strategic planning/goal setting sessions.
  • Team dynamics and alignment.
  • Teambuilding Workshops.
  • Alignment Sessions.
  • Feedback and Engagement Sessions.
  • Project/Period Evaluations.

Development tools and programs

We develop individual and group self-awareness through certified tools that enhance performance and collaboration.

Certified practitioners of these and other tools.

Insights Discovery

Simple and memorable model to help people understand their personality style, strengths and values to improve communication, collaboration and performance.

EQ-i

Tool that measures Emotional Intelligence, providing information to improve personal and professional effectiveness through the development of emotional and social skills measured by the 5 components of EI (Also available as 360).

Belbin Team Roles

Assessment tool that identifies the natural roles of individuals in the team, classifying them into nine distinct roles grouped into three categories: action-oriented, people-oriented and thinking-oriented roles. This tool focuses on aligning the strengths of team members and improving group dynamics.

The Emotional Culture Deck

An innovative tool that helps teams and organizations identify, understand and shape their emotional culture by enabling open conversations about the emotions that drive behavior, improving team cohesion and well-being in the workplace.

Executive and Personal Coaching

We help people unlock their inner potential to achieve personal and professional goals through customized coaching sessions.

 

Our options:

  • Executive Coaching
  • Life Coaching
  • Career Coaching and Career Planning
  • Outplacement and Disengagement Coaching
  • Job Search and Interview Coaching

Talent Hunting

We support companies in the search and selection of talent, from executive profiles to specialized roles, through an integral process.

 

Our process:

01. Establishment of the profile with the client.

02. Talent attraction and initial interviews.

03.Presentation of pre-selected candidates.

04.Reference checks.

Ready to get started?

Our services are fully customizable to your organization's needs, we create tailor-made solutions!